Quality Care While You're Not There  



Proudly serving
the following cities
in New York:

Ft. Montgomery Highland Falls


Frequently asked questions about our pet care services


Consider all the benefits of utilizing Animal Luv-R's Pet Sitting, LLC. - extensive work hours, illness, night-on-the-town . . . we can be of service.

IMPORTANT NOTE: All pets need to be current on their vaccinations in order for us to pet sit. Well socialized pets only.

Q. How do I meet my pet sitter?
A complimentary Meet & Greet session will be scheduled with us at your residence to give us the opportunity to meet you and your pets and complete all necessary paperwork BEFORE pet sitting service can begin. We will explain our service in detail, answer any questions and confirm pet care dates and times. We want you to feel comfortable with our process and our professional service.

Q. How will the pet sitter gain access to my home?
Please have two (2) keys available for us when we arrive for our Meet and Greet and please test them to make sure they work.

It is our policy to keep your keys on file in a secure location for future visits. If you prefer to have your key returned, understand a $10.00 pick-up fee for future services will be incurred. We will not leave keys in a hiding spot or in your house on our last visit in case you are delayed and a last minute visit is necessary. If we are not issued a key, we can't care for your pets.

Q. Do I have to sign a contract?
Yes, we need a signed statement that you agree to let us into your home to care for your animals and that you agree to our policies/procedures.

Q. When I am out of town, how many times a day should a pet sitter visit my pets?
For dogs, three visits a day is recommended. For healthy cats, one visit per day is usually sufficient.

Q. Will the pet sitter leave my pet unattended outdoors?
No. We will NEVER under any circumstances leave a pet in their yard when we are not going to be there. Please don't ask us to do this. We want your pet indoors while unsupervised for their protection. All dogs and outside cats must have identification tags on their collars. Safety for your pets is our top priority!

Q. What about insurance and bonding?
Animal Luv-R's Pet Sitting, LLC is insured and bonded through PSI (Pet Sitters International).

Q. How will I be charged for services?
Payment for services is due at the time of consultation for new clients. Existing clients are expected to leave full payment on first day of scheduled visits. Daily clients are billed monthly and payment is expected by the next day of service. Cash or check only.

Q. What if I need to cancel service?
If you need to cancel scheduled visits, we require 24 hours notice to avoid being charged a fee equal to 50% of the normal first visit charge. Many times we are forced to refuse clients due to unavailable time, so we greatly appreciate advance notice of cancellation.

Q. What can I expect when I return home?
A happy, content pet waiting to greet you and a "progress report" detailing our visits.

Q. How will my pet sitter know I have returned home?
Animal Luv-R's Pet Sitting, LLC requires that you call when you return home to avoid any unnecessary visits.

Contact me today for a complimentary
Meet & Greet consultation

845-803-2714 or mcdog.cd@gmail.com
www.animalluvrs.com

 
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